سياسة الإستبدال والإسترجاع

Dear our customer, with all love and appreciation, replacement within 7 days from the date of purchase. Return within 3 days from the date of purchase. * Customers have the right to replace or return in case of a defect or manufacturing flaw of the product without using it and without bearing any costs, by contacting customer service. * We apologize for not replacing or returning any product after opening or using it or after the expiration of the allowed period for replacement and return. * When replacing or returning, or any part of them, shipping and return or delivery bills paid to companies will be charged to the customer's account. * In case of refunds, they will be transferred directly in coordination with customers within a maximum of 72 hours through coordination with WhatsApp customer service after the electronic payments are approved for the company's account. If not approved in our account, the refund process via the bank may take approximately two weeks. To view reviews, you can visit Instagram PERFUMEDDREAMS@